Computer peripherals list
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More Than One-third of Surveyed Firms Still Share Personal Data of computer peripherals list with Third Parties without Permission; More Than One-half Don’t Respond to All Inquiries. The Customer Respect Group, an international research and consulting firm that focuses on how corporations treat their customers online, today released the results of its Fourth Quarter 2004 Online Customer Respect Study of the largest computer products and services firms in the U.S.
Overall, eBay scored highest among Computer peripherals list & Data Services companies, while Equifax scored lowest. Lexmark topped the Computer Peripherals list, while Symbol Technologies fared worst. Microsoft did best among Computer Software firms (and overall), while Siebel Systems did worst. Hewlett-Packard scored highest among Computer peripherals list & Office Equipment suppliers, while NCR scored lowest. And Avnet topped the Electronics & Office Equipment Wholesalers list, while Bright point came in last.
The study is the only one to bring objective measure to the analysis of corporate performance from an online customer’s perspective. It assigns a Customer Respect Index rating to each company on a scale of 0 to 10, with 10 being the highest achievable score. The Customer Respect Index is a qualitative and quantitative in-depth analysis and independent measure of a customer’s online experience when interacting with companies via the Internet.
By interviewing a representative sample of the adult Internet population, and by analyzing more than 1000 Web sites across a spectrum of industries in detail, The Customer Respect Group has determined the attributes that combine to create the entire online customer experience.